Relocation Service

Services

Our service is as varied as your needs

We are here to help you - even before you arrive – and will coordinate all necessary steps with you.

  • We accompany you through each phase of your relocation until you don’t need us anymore.
  • We offer departure assistance when leaving our area.
  • Depending on your needs, we offer full-service packages or you can choose customized individual services.

Our goal is to ensure that through our comprehensive service you will feel at home from the very beginning of your stay in Germany.

Our packages

Our most popular packages as described below.

Orientation Tour

  • Half day guided tour
  • One of our knowledgeable and experienced move-in team members will pick you up and show you Karlsruhe and the surrounding regions
  • Information will be provided about: the local infrastructure, the different neighbourhoods, recreational and leisure activities and more
  • Any questions regarding the area will be answered

Request

Finding furnished accommodation

  • Creation of a rental profile
  • Search for suitable properties in all media, as well as our own rental portfolio
  • Presentation of a selection of suitable properties (unlimited)
  • Preparation, arrangement of appointments, pick-up and accompanied showings of suitable properties (maximum 3 properties)
  • If it is not possible to personally come for a showing, this can be done virtually
  • Negotiations with the estate agent or owner up to signing the contract. This includes a perusal of the contract
  • Starter Package with necessary forms as well as information about your new place of residence
  • Arrangement of appointment for handover of the apartment with written protocol

Request

Finding accommodation

  • Creation of a rental profile
  • Information about the rental market - including its peculiarities - in the area as well as information about suitable neighbourhoods
  • Search for suitable properties in all media, as well as our own rental portfolio
  • Presentation of a selection of suitable properties (unlimited)
  • Preparation, arrangement of appointments, pick-up and accompanied showings of suitable properties (maximum 8 properties)
  • If it is not possible to personally come for a showing, this can be done virtually
  • Negotiations with the estate agent or owner up to signing the contract. This includes a perusal of the contract
  • Starter Package with necessary forms as well as information about your new place of residence
  • Arrangement of appointment for handover of the apartment with written protocol

Request

Settling-In Service Individual

  • Information about necessary documents and their verification
  • Registration at the town hall at the place of residence, including landlord confirmation (Wohnungsgeberbescheinigung)
  • Registration of utilities (e.g., electricity, gas heating, TV license)
  • Assistance with opening a bank account including consultation, appointment and accompaniment to the bank
  • Consultation and support in registering for various insurance policies
  • Consultation and support in setting up telephone and internet services
  • Assistance in getting a Lohnsteuer-ID number (wage tax number)

Request

Settling-In Service Family

  • Information about necessary documents and their verification
  • Registration at the town hall at the place of residence, including landlord confirmation (Wohnungsgeberbescheinigung)
  • Registration of utilities (e.g., electricity, gas heating, TV license)
  • Assistance with opening a bank account including consultation, appointment and accompaniment to the bank
  • Consultation and support in registering for various insurance policies
  • Consultation and support in setting up telephone and internet services
  • Assistance in getting a Lohnsteuer-ID number (wage tax number), changing tax class

Request

Kindergarten or school search

  • Information about the kindergartens and schools available in the area you live
  • Consultation and support in the decision-making process
  • Support in registering the child in the school or kindergarten
  • One accompanied visit to the school or kindergarten

Request

Our Customized Individual Services

Setting up:

Formalities

  • Registration at the town hall at the place of residence
  • Application for or extension of residence permit (Aufenthaltserlaubnis)
  • Assistance with opening a bank account and obtaining an EC or credit card
  • Changing your tax class
  • Application for Kindergeld (child allowance)
  • Registration of utilities (e.g., electricity, gas heating, TV license)

(Either with accompaniment or arrangement by authorization via letter of attorney)

Mobility

  • Information about the local public transport network
  • Assistance in applying for and transferring a driving licence
    (information about necessary documents, registration with a driving school, first-aid courses, sight test)
  • Registration of vehicle

Accompaniment:

  • Purchase of home furnishings
  • Doctor’s visits
  • School and pre-school registration
  • Visiting government offices

Information about:

  • Shopping facilities
  • neccessary insurances
  • Internet- / phone set-up
  • Churches and religious organisations
  • Doctors and hospitals
  • Schools and pre-schools
  • Recreation, sport and leisure activities
  • Cultural offerings according to interests
  • Pet services, veterinary services and pet shops
  • Language schools
  • Babysitters, Au-pair organisations and domestic services

... and much more

Moving out

Are you leaving your company to take up a position in a new location?

We can help you with:

  • Coordination of the time schedule and the individual steps of your move
  • Preparation of letters of termination for contracts signed during your stay
  • Advice on moving companies and organization of your move
  • Assistance in finding a new tenant
  • Arrangement and supervision of renovation work
  • Arrangement of final cleaning of your residence
  • Handing over of the apartment or house to the owner
  • Deregistration with authorities
  • Cancellation of utilities (electricity, gas)
  • Change of address and postal redirection formalities

Request